Email: annacustomdress@hotmail.com
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Help & FAQs

1. How far in advance should I order my dress?

2. Can I order this dress in a different fabric/neckline/style?

3. Do I need to pay extra fee for a custom dress?

4. Can you combine 2 of your dresses for me?

5. Are there only 44 colors available for your dresses?

6. Do you offer fabric swatches?

7. Do you ship your dresses worldwide?

8. Is there any discount for your items?

9. Will I be required to pay import duty by my country's Customs?

1. How far in advance should I order my dress?^Top

Normally about 9-15 days to make one custom dress, then another 2-4 days to arrive. If you need a dress in a hurry, please tell me a DEADLINE in the “Note to Anna” blank with your order. I can make your dress prior for no extra fee.

2. Can I order this dress in a different fabric/neckline/style?^Top

Yes, I can do not only custom color/sizes, but also custom designs. Just pls tell me the details of those modifications you want.

3.Do I need to pay extra fee for a custom dress?^Top

No price difference between a custom dress and a standard size dress. Both will be made from scratch.

4. Can you combine 2 of your dresses for me?^Top

Yes, just pls tell me the details firstly, then I will lead you how to order.

5. Are there only 44 colors available for your dresses?^Top

No, these 44 colors are my most-used colors. I still have many more colors available. If your favorite color is not in, pls show me a photo of it, then I will find a same color for you from the rest colors.

6. Do you offer fabric swatches?^Top

Yes, here is the link: www.annacustomdress.com/chiffon-swatches-for-bridesmaid-dresses.html

7. Do you ship your dresses worldwide?^Top

Yes.

8. Is there any discount for your dresses?^Top

There is "On Sale Dress" Category on the 1st/Home page. Hope you can find an ideal dress there.

9. Will I be required to pay import duty by my country's Customs?^Top

Based on our past experience, most of the countries do not charge import duty on low volume personal imports. But you should pay it if have to.

 
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